Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold, dry cleaning, laundromat services, commercial laundry, and laundry pickup and delivery services.
Laundromat FAQ
We are open 7 days a week, 365 days a year, from 7:00 AM until 10:00 PM. We allow you to start washing as late as 10 pm and stay until you are finished folding your laundry.
Yes.
Wash and Fold Questions
You can drop off your clothes for us to wash and fold anytime between 7:00 a.m. - 10:00 p.m. We are always attended.
We use only premium brand products for our fluff and fold. Tide is available for an additional $3.00 (must be noted on the order). We also offer a Free & Clear option as well.
not much
Our minimum for fluff and fold is $25.
Generally, most orders are scheduled for the next day. You can, for an additional charge and if we have the time to do so, get same-day fluff and fold service.
No
Pickup and Delivery Questions
mon - Fri.
If you know that you would like regular laundry pickup service, you can sign up for weekly or biweekly service. This service will be $1.89 a pound. If you want one-time service or sporadic service without any commitment of future orders, it is $1.99 a pound.
Yes.
Your washed and folded clothes will be returned to you the day after we pick them up.
It is easy. Just click on the "Schedule a Pickup" button and input your information.
You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.
There is a section called "Preferences" where you can let us know if you have any special instructions.
No there is not. You can cancel at any time.
Your credit card will be charged when your laundry order is completed.
We suggest putting your laundry in a laundry bag or a secure trash bag that can be cinched closed.
You can suspend your service until you return. Just log into your account and put your service on hold until you return.
